Montres and Co

Montres and Co

Montres and Co is a French authorized watch retailer offering Swiss, Japanese and designer watches, with online shopping, a nationwide store network and valuable customer rewards.

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Montres and Co is a French multibrand watch and jewelry retailer operating within the Synalia cooperative network. It offers authentic new watches from established international manufacturers, approximately 40 physical stores, free Click & Collect, a 30-day return policy, interest-free financing and a customer loyalty program.

About Montres and Co

Montres and Co is a French multibrand watch and jewelry retailer operating within Synalia, a cooperative organization created by independent jewelers. The retail concept specializes in accessible watches from established international manufacturers, combining direct online shopping with a nationwide network of physical stores.

Synalia’s cooperative structure allows independently owned watch and jewelry stores to operate under the Montres and Co name while benefiting from shared retail resources, brand relationships and customer programs.

Today, the network includes approximately 40 independent stores throughout France, with locations across the Hauts-de-France region, the Paris area and cities such as Lyon, La Rochelle, Colmar and Perpignan.

Montres and Co positions itself as an official authorized retailer for the watch brands represented on its website. The assortment includes Tissot, Seiko, Swatch, Casio, Festina, Fossil, Herbelin, Cluse, Guess, Ice-Watch and other international manufacturers.

Unlike specialist boutiques dedicated exclusively to expensive Swiss mechanical watches, Montres and Co offers products across accessible and mid-range price segments. Customers can compare everyday quartz watches, Swiss automatic models, digital sports watches, fashionable designer collections and children’s watches.

The retailer also offers jewelry, gift-oriented accessories and selected watch-related services. Products purchased through the online store are supplied new, with original manufacturer documentation and the applicable warranty.

Customers can order directly through Montresandco.com, arrange home delivery or collect purchases free of charge at participating boutiques. The company also operates a loyalty program that rewards purchases both online and in physical stores.

Additional customer benefits include a 30-day return option for eligible online purchases, interest-free installment payments through Oney and watch-related after-sales assistance.

Montres and Co is particularly relevant for customers looking for authentic new watches, a wide choice of familiar brands and the convenience of combining online purchases with local retail service.

Shipping & Delivery

Montres and Co offers home delivery, parcel pickup and free Click & Collect through its French retail network. Delivery is available within France and to a limited number of European and French overseas destinations.

Home Delivery Within France

  • Orders Below €69: Home delivery costs €5.90.
  • Orders from €69: Standard home delivery is free for eligible products.
  • Carrier: Colissimo through the La Poste network.
  • Metropolitan France: Approximately 2–3 business days after dispatch.
  • Corsica: Approximately 4–7 business days.

Pickup Point Delivery

  • Orders Below €69: Pickup point delivery costs €3.90.
  • Orders from €69: Free pickup point delivery for qualifying purchases.
  • Eligibility: Pickup point delivery is offered for orders valued below €500.

Free Click & Collect

Montres and Co provides free delivery to participating physical stores without a minimum order value.

Products already available at the selected store may be ready for collection within approximately two hours. Other orders generally require two to three business days in metropolitan France or four to seven business days in Corsica.

Customers receive an email when their order is ready and have 15 days to collect it. Uncollected orders may be canceled and refunded after this period.

International & Overseas Shipping

Montres and Co ships to selected European destinations, including Germany, Belgium, Italy, Spain, Portugal, Luxembourg and Switzerland.

Delivery is also available to selected French overseas departments, including Guadeloupe, Martinique and Réunion.

  • Orders Below €149: International and eligible overseas shipping costs €14.90.
  • Orders from €149: Shipping is free for qualifying orders.
  • Estimated Transit: Approximately 15 business days, depending on the destination.

Customs & Import Charges

Customers receiving orders outside the European Union or in territories with separate customs arrangements may be responsible for import duties, taxes and related charges.

Delivery Restrictions

Montres and Co does not advertise unrestricted worldwide shipping. Customers outside the listed delivery countries should not assume that international checkout is available.

Shipping thresholds, delivery promotions and product exclusions should be verified during checkout. Discounted or promotional items may be excluded from certain complimentary delivery offers.

Returns & Refunds

Montres and Co provides a 30-day return period for eligible purchases made through its online store. This voluntary policy extends beyond the standard French statutory withdrawal period of 14 days.

30-Day Online Return Policy

Customers can request a return within 30 days of receiving an eligible online purchase, subject to the retailer’s published conditions.

The watch or jewelry item should be new, unworn, complete and returned in its original presentation box with all supplied accessories, warranty documents and purchase information.

Free Returns Within Metropolitan France

Montres and Co provides prepaid return labels for eligible online orders returned from metropolitan France.

Customers can access their online account, open the relevant order and download the return label. The label is available for a single download, so it should be saved or printed immediately.

International & Overseas Returns

Customers returning products from French overseas territories or international destinations are responsible for the direct return shipping costs.

Appropriate tracking and shipping protection are recommended, particularly for valuable watches.

Refund Processing

After the returned product has been received and inspected, Montres and Co issues an eligible refund according to the applicable withdrawal and return conditions.

Refunds are processed through the appropriate original payment method, subject to the retailer’s procedures and statutory requirements.

Product Exchanges

The retailer’s dedicated return FAQ states that direct exchanges are not normally processed for online returns. Customers who want another model should request a refund and place a new order, or contact customer service about the options available.

Personalized Products

Engraved, personalized and certain custom-made products are excluded from voluntary returns and exchanges where legally permitted.

In-Store Purchases

Purchases made directly at an independently operated Montres and Co boutique may be subject to different sales conditions from those applicable to online orders.

Customers should verify the applicable policy with their store, particularly when requesting cancellation, an exchange or a refund for an in-store transaction.

Mandatory consumer rights relating to defective or nonconforming products remain applicable independently of the voluntary return policy.

Payment Methods

Montres and Co offers secure online payment methods for watch and jewelry purchases, including major bank cards, digital wallets and interest-free installment financing.

Available Payment Methods

  • Visa: Accepted for eligible online purchases.
  • Mastercard: Supported through secure checkout.
  • American Express: Available as a card payment method.
  • Apple Pay: Supported on compatible devices.
  • PayPal: Customers can pay using their PayPal account.
  • Bancontact: Available for eligible customers in Belgium.
  • Oney: Interest-free installment payments for qualifying purchases.

Oney Installment Financing

Montres and Co offers three- or four-installment interest-free payments through Oney Bank for eligible purchases between €100 and €3,000.

The financing arrangement is subject to approval by Oney Bank. The published examples indicate a 0% annual percentage rate for qualifying offers, with no financing fee charged to the customer.

European Card Requirement

Montres and Co states that non-European bank cards are not accepted through its standard online checkout.

Customers ordering internationally should verify their payment eligibility before completing an order.

Secure Payment Processing

Card transactions are processed through the secure HiPay payment infrastructure, using encrypted communication and applicable 3D Secure authentication.

Montres and Co does not retain customers’ full bank card information through its ordinary checkout process.

In-Store Payment

Payment options at independently operated Montres and Co boutiques may vary from those available on the website.

Customers collecting an online order should distinguish between an order paid online and an in-store purchase, which may follow separate payment conditions.

Savings, Cashback & Coupons

Montres and Co offers several ways to save on watches and jewelry, including a customer loyalty program, birthday rewards, seasonal promotions and complimentary shipping on qualifying orders.

Montres and Co Loyalty Program

The retailer operates a free loyalty program available for eligible purchases both online and at participating stores.

Members earn one loyalty point for every €1 spent. After accumulating 200 points, customers receive a €10 loyalty voucher that can be used according to the program’s conditions.

€10 Birthday Reward

Eligible loyalty members can receive a €10 birthday voucher each year.

The birthday voucher is valid for two months and can be used without a minimum purchase requirement under the published conditions. To qualify, customers must have made at least one purchase during the previous 24 months.

Seasonal Promotions

Montres and Co regularly offers special prices on selected watch collections, including fashion watches, everyday models and products from established international manufacturers.

Discounts vary by brand, model, color and current inventory. Selected promotions may be subject to exclusions or cannot be combined with loyalty rewards.

Newsletter Offers

Customers can subscribe to the retailer’s newsletter for announcements about new watch collections, promotional campaigns and selected customer offers.

Free Shipping Benefits

  • Complimentary collection at participating physical stores.
  • Free qualifying home delivery within France on orders from €69.
  • Free qualifying pickup point delivery from €69.
  • Free eligible international delivery to supported destinations on orders from €149.

Official Montres and Co Savings Pages

Smart Ways to Save at Montres and Co

  • Join the free loyalty program before making eligible purchases.
  • Collect points toward a €10 shopping voucher.
  • Check eligibility for the annual birthday reward.
  • Compare promotional prices across watch brands and collections.
  • Use complimentary Click & Collect when convenient.
  • Check free-shipping thresholds before ordering.
  • Compare the final price after discounts, vouchers and financing conditions.

Loyalty rewards, promotional discounts and coupons may be subject to restrictions on combining offers. Customers should review the current conditions before purchasing.

Trust & Reviews

Montres and Co is a French authorized watch retailer supported by the Synalia cooperative network. The business combines direct online watch sales with approximately 40 independently owned physical stores across France.

Synalia’s cooperative structure provides the retail network with established commercial relationships, shared resources and a recognizable national store presence.

Official Authorized Retailer

Montres and Co states that it is an authorized retailer for all watch brands sold through its website.

The retailer sells authentic new watches supplied with original manufacturer packaging and appropriate warranty or authenticity documentation.

Manufacturer & Statutory Warranty

Customers benefit from the applicable French legal guarantee of conformity, generally covering qualifying defects for two years after delivery, together with any relevant manufacturer warranty.

The retailer explains that manufacturer warranty duration and coverage vary by brand. Customers should refer to the documentation supplied with their particular watch.

Watch Repair & After-Sales Support

Montres and Co provides after-sales assistance for eligible warranty claims, repairs and product defects.

Customers can contact the retailer about repairs outside the warranty period and request a quotation before the work is completed.

Physical Retail Network

The network’s approximately 40 independent stores provide access to personal advice, product collection and selected watch-related services.

Customers should check the services and opening hours of the specific boutique they intend to visit.

Secure Payments

The online store accepts established payment methods and uses secure HiPay processing with 3D Secure authentication for applicable card transactions.

Returns & Customer Protection

Montres and Co offers a 30-day return period for eligible online purchases and provides prepaid return shipping from metropolitan France.

The retailer also publishes detailed customer information covering shipping, payment, warranty claims and after-sales services.

Customer Reviews & Buying Considerations

Customers can consult recent independent feedback concerning online ordering, delivery, communication and after-sales support, as well as reviews of individual physical stores.

Because Montres and Co stores are independently operated within a cooperative network, service availability and conditions for in-store purchases may differ from the online store’s policies.

Customers should verify stock availability, manufacturer documentation, shipping eligibility and the specific product’s warranty before completing an order.

Frequently Asked Questions

Is Montres and Co an authorized watch retailer? +

Yes. Montres and Co states that it is an official authorized retailer for every watch brand offered on its website. The company sells new, unworn watches supplied with original packaging and applicable manufacturer warranty or authenticity documentation.

What is the relationship between Montres and Co and Synalia? +

Montres and Co is a retail brand within Synalia, a French cooperative formed by independent jewelers. Approximately 40 independently operated stores use the Montres and Co retail concept, combining local shop ownership with shared brand relationships, customer programs and online shopping services.

Does Montres and Co sell Swiss automatic watches or only fashion watches? +

Montres and Co sells more than fashion watches. Its assortment includes Swiss timepieces from manufacturers such as Tissot, together with Japanese mechanical watches from Seiko and a broad selection of quartz, digital and designer models. Customers should check individual product specifications for movement type.

How does Montres and Co compare with Louis Pion? +

Both are French multibrand watch retailers offering accessible and mid-range watches, designer collections and physical store services. Montres and Co operates through the Synalia cooperative of independent retailers and offers a points-based loyalty program. Louis Pion belongs to the Galeries Lafayette Group and has a larger national boutique network.

How does the Montres and Co loyalty program work? +

Members earn one loyalty point for every €1 spent on qualifying purchases. Once 200 points have accumulated, they receive a €10 loyalty voucher. Eligible members can also receive a €10 birthday voucher, provided they have made a purchase during the previous 24 months.

Can I order a watch online and collect it at a Montres and Co store? +

Yes. Montres and Co offers free Click & Collect at participating stores without a minimum purchase. Products already in stock locally may be ready within two hours, while other items generally take two to three business days in metropolitan France. Customers have 15 days to collect their confirmed order.

Can I purchase a watch from Montres and Co in interest-free installments? +

Yes. Montres and Co offers three- and four-installment payments without interest through Oney Bank for qualifying purchases between €100 and €3,000. Approval and eligibility are determined by the financing provider.

Does Montres and Co accept credit cards issued outside Europe? +

The retailer’s payment FAQ states that non-European bank cards are not accepted through its standard online checkout. Supported payment options include eligible European Visa, Mastercard and American Express cards, PayPal, Apple Pay and other country-specific methods.

Does Montres and Co ship watches internationally? +

Yes, but only to specified destinations. The retailer ships to selected European countries including Germany, Belgium, Italy, Spain, Portugal, Luxembourg and Switzerland, as well as selected French overseas departments. Published shipping costs are €14.90 below €149 and free for qualifying orders from €149.

Can I return a Montres and Co watch if I change my mind? +

Montres and Co offers a 30-day return policy for eligible online purchases. The watch should remain unworn and be returned with its original packaging and documentation. Returns from metropolitan France qualify for prepaid return shipping, while international customers generally pay return shipping costs.