Ocarat

Ocarat

Ocarat is a French watch and jewelry retailer founded in Paris in 2010, offering around 150 watch brands, exclusive collaborations, competitive prices and specialist watchmaking services.

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Ocarat is a French authorized online watch and jewelry retailer established in 2010. It offers thousands of watches from Swiss, Japanese, French and independent brands, three specialist Paris retail and service locations, international shipping, a 30-day return policy, installment payments and a loyalty rewards program.

About Ocarat

Ocarat is a French online watch and jewelry retailer founded in Paris in 2010. Operated by LP3B SAS, the company was established by a team combining diamond expertise, e-commerce experience and specialist knowledge of the watch and jewelry industries.

Its founders set out to make watch and jewelry shopping more accessible by combining an extensive online catalog with competitive pricing, professional advice and a wide choice of established and emerging brands.

Ocarat has developed into a major French multibrand retailer, offering more than 30,000 watches and jewelry products. Its watch department includes approximately 150 brands, ranging from affordable everyday watches to Swiss mechanical timepieces, advanced sports watches and specialist independent watchmaking.

The company is an official authorized retailer for numerous international watch manufacturers, including Seiko, Tissot, Hamilton, Casio, Citizen, Garmin, Orient, Lip, Herbelin, Oris and Frederique Constant.

Alongside familiar manufacturers, Ocarat supports independent watchmakers and develops exclusive collaborations and limited-edition models through its Ocarat LAB concept.

Although Ocarat originally focused on online retailing, the business now maintains three complementary physical locations in central Paris.

Ocarat Montres, located at 91 Rue de Rivoli, is a specialist watch store near the Louvre. Customers can explore selected watches in person, obtain advice, arrange collection and access after-sales assistance.

Ocarat Bijoux, at 3 Rue Perrault, focuses on jewelry, wedding bands, engagement rings and personal consultations.

Ocarat Atelier, at 6 Rue Vauvilliers, provides watch repairs, movement servicing, bracelet adjustments, water-resistance testing, jewelry repairs and custom jewelry creation.

Online customers can purchase eligible products directly, explore international delivery options, use installment payments and take advantage of the retailer’s loyalty rewards and 30-day return program.

Ocarat is particularly suitable for watch buyers seeking authentic new timepieces, a broad selection of independent and established brands, exclusive releases and support from a specialist French retailer.

Shipping & Delivery

Ocarat offers tracked delivery throughout metropolitan France, Belgium and eligible international destinations. Shipping options include Colissimo, Chronopost express delivery and free collection from its Paris watch boutique.

Standard Delivery in Metropolitan France

  • Colissimo Pickup Point: Free for eligible orders, without a minimum purchase.
  • Post Office Collection: Complimentary standard delivery.
  • Home Delivery: €7.90 for orders below €70.
  • Free Home Delivery: Available for qualifying orders of €70 or more.
  • Estimated Transit: Approximately 48 hours after dispatch.

Express Delivery in France

Chronopost express delivery is available for eligible orders, with published charges of €13 to a pickup point and €18 for home delivery.

Express transit is generally estimated at 24 hours after dispatch. Complete in-stock orders placed before 11 AM may qualify for same-day dispatch, provided no personalization is required.

Free Click & Collect in Paris

Customers can collect eligible orders free of charge at Ocarat Montres, 91 Rue de Rivoli, 75001 Paris.

The retailer notifies customers by email when an order is ready for collection. Identification and payment verification may be required.

Delivery to Belgium

  • Colissimo Pickup Point: Free for qualifying orders.
  • Post Office Collection: €4.90.
  • Home Delivery: €6.90.
  • Estimated Transit: Approximately 48 hours after dispatch.

International Shipping

Ocarat offers delivery to selected international destinations. Its published standard rates include €14 including tax for eligible European Union countries, €18 excluding tax for Switzerland and other qualifying non-EU destinations, and destination-specific charges for other regions.

Eligible international shipments generally take approximately four to eight business days after dispatch, although transit can be longer depending on destination and customs procedures.

United States Shipping

The retailer’s shipping page identifies United States delivery as temporarily unavailable as of September 14, 2026. Customers should verify whether this service has been restored before placing an order.

Customs & Import Charges

Orders delivered outside the European Union may be subject to import VAT, customs duties and local processing charges. These are generally the responsibility of the recipient.

Processing & Tracking

Delivery estimates are calculated from the date the order is handed to the carrier. Products ordered from suppliers, personalized items and watches requiring preparation may take longer before dispatch.

Customers receive tracking information once their order is shipped. Shipping availability and final costs should be confirmed during checkout.

Returns & Refunds

Ocarat provides a 30-day satisfaction guarantee for eligible online purchases, allowing customers to request a refund or exchange after receiving their order.

30-Day Return Period

Customers may request a return within 30 days after delivery. Watches and jewelry must be returned unworn, complete and in their original packaging.

All supplied accessories, warranty documents and applicable certificates should accompany the product.

Online Return Procedure

Customers can access their Ocarat account, select the relevant order, identify the items they wish to return and generate the return documentation.

The completed return form should be included inside the package so the retailer can identify the order when it arrives.

Return Shipping Costs

Customers are generally responsible for the cost of shipping unwanted products back to Ocarat.

For returns from metropolitan France, the retailer offers the option of purchasing a prepaid Colissimo return label through its return service.

Customers using their own shipping provider should select an appropriately tracked and insured service.

Free Returns at Ocarat Atelier

Customers can arrange eligible in-person returns at Ocarat Atelier, located at 6 Rue Vauvilliers, 75001 Paris, without postal return charges.

Customers should contact the retailer before visiting when requesting an exchange, since the replacement product may not be available on site.

Refund Processing

Ocarat’s published return information indicates that qualifying refunds are generally issued within approximately 7–15 days after a returned product has been received.

The actual arrival of funds depends on the original payment method and the customer’s bank or payment provider.

Exchanges

For an eligible exchange, Ocarat normally issues customer credit within approximately two to five days after processing the returned item. The customer can use the credit toward a replacement order.

Personalized & Special Products

Engraved, customized and certain made-to-order products may be excluded from standard withdrawal rights where legally permitted.

Ocarat offers optional protection services for selected personalized products, subject to additional conditions.

Warranty Claims

Defective or nonconforming products are handled separately under applicable manufacturer warranties and statutory consumer protection rules. Customers should contact the retailer for the appropriate after-sales procedure.

Before returning a valuable watch, customers should confirm the exact shipping address, required paperwork and insurance arrangements with Ocarat.

Payment Methods

Ocarat offers secure online payment options for watches and jewelry, including major bank cards, PayPal, Apple Pay, bank transfers and installment financing through established payment providers.

Available Payment Methods

  • Visa: Secure online card payments.
  • Mastercard: Accepted through supported checkout.
  • American Express: Available for qualifying purchases.
  • Carte Bancaire: French CB card payments.
  • Apple Pay: Supported through eligible devices and browsers.
  • PayPal: Secure payment through a verified PayPal account.
  • Bank Transfer: Advance payment, with processing after receipt of funds.
  • Oney: Interest-free installment payments for qualifying transactions.
  • CIC Monetico: Secure card processing and selected installment arrangements.
  • Ocarat E-Gift Cards: Available for redemption according to the retailer’s gift card terms.

Oney 3x & 4x Interest-Free Financing

Ocarat advertises three- and four-installment financing through Oney for eligible orders valued between €100 and €4,000.

These qualifying plans carry a published 0% financing rate, subject to customer eligibility, the required initial payment and approval by Oney Bank.

Extended Oney Financing

Selected purchases between €500 and €3,000 may qualify for longer 10- or 12-installment financing through Oney. The applicable financing costs and conditions should be reviewed before applying.

CIC Installment Payments

Additional interest-free installment options may be available through CIC for qualifying higher-value purchases. Depending on the arrangement, two-, three- or four-payment plans are offered with different minimum transaction amounts and approval requirements.

Bank Transfers

Customers can choose a bank transfer and complete payment before the order is released for processing. Dispatch follows confirmation that the payment has been received.

Secure Checkout

Ocarat uses CIC Monetico secure payment processing and applicable 3D Secure cardholder authentication for qualifying transactions.

Financing Eligibility

Installment payment availability depends on the customer’s country of residence, order value, banking eligibility and approval from the financing provider.

Customers should check the final payment methods and any financing charges during checkout.

Savings, Cashback & Coupons

Ocarat offers several ways to reduce the cost of watches and jewelry, including a points-based loyalty program, eligible promotional codes, outlet discounts, exclusive offers and a conditional price-match policy.

Ocarat Loyalty Program

Customers earn one loyalty point for every €1 spent on qualifying purchases through Ocarat.com.

Each point is worth €0.05 in future shopping credit. For example, a qualifying €100 purchase generates 100 points, which can be converted into a €5 voucher.

Points generally become available after the 30-day return period and remain valid for one year from their availability date. Converted vouchers are valid for 30 days.

WELCOME Promotional Code

Ocarat’s published 2026 promotional conditions include the code WELCOME, offering 10% off selected eligible products when the offer appears on the product listing.

The published promotional period runs from January 1 through December 31, 2026. The code cannot be combined with other promotional offers and does not apply to every product.

Outlet Watches & Jewelry

Ocarat maintains an outlet section with selected discounted watches, jewelry and display models. Savings vary according to the manufacturer, product reference, condition and availability.

Price-Match Policy

Ocarat offers a conditional price-difference reimbursement service when customers find an identical eligible product at a lower price from a qualifying French authorized retailer.

Customers generally must submit the request within five days after purchase. The comparison considers product identity, warranty conditions, delivery costs and other applicable charges.

Used watches, certain promotional items, special bundles and marketplace offers may be excluded.

Exclusive Editions

Ocarat LAB develops special collaborations and limited-edition watches with selected manufacturers. These releases may offer distinctive designs or specifications unavailable through ordinary retail collections.

Free Delivery & Collection

  • Free Colissimo pickup point delivery in metropolitan France and Belgium for eligible orders.
  • Free standard home delivery in metropolitan France on qualifying purchases from €70.
  • Free Click & Collect at the Ocarat Montres boutique in Paris.

Official Ocarat Savings Pages

Smart Ways to Save at Ocarat

  • Join the loyalty program before making an eligible purchase.
  • Check whether the WELCOME code is displayed on the selected product.
  • Compare outlet prices and limited-time promotions.
  • Review price-match eligibility when another French authorized retailer offers a lower price.
  • Take advantage of free pickup point delivery where available.
  • Explore exclusive editions and discontinued watch references.
  • Check whether vouchers and promotional discounts can be combined.

Discounts, financing offers and promotional codes are subject to eligibility and may change. Cashback from external shopping platforms should be verified separately rather than assumed to be a permanent Ocarat benefit.

Trust & Reviews

Ocarat is an established French online watch and jewelry retailer founded in Paris in 2010 and operated by LP3B SAS. The company provides identifiable business information, an extensive authorized-brand catalog and a physical retail and service presence in central Paris.

Authorized Watch Retailer

Ocarat is an official authorized distributor for numerous manufacturers represented in its catalog, including established Swiss, Japanese and French watch brands.

Eligible new watches are supplied with original manufacturer documentation and applicable brand warranties.

Registered French Business

Ocarat is operated by LP3B SAS, a company registered in Paris under company number 520 388 851. Its published headquarters address is 91 Rue de Rivoli, 75001 Paris.

Physical Watch & Jewelry Boutiques

The retailer maintains three specialist Paris locations: Ocarat Montres for watches, Ocarat Bijoux for jewelry and Ocarat Atelier for technical service and repairs.

Its watch boutique provides the opportunity to view selected products in person, obtain specialist advice and arrange eligible collection or after-sales assistance.

Professional Watchmaking Workshop

Ocarat Atelier provides services including battery replacement, movement servicing, watch glass replacement, water-resistance testing, refinishing, bracelet adjustments, authentication and repairs.

The same workshop offers jewelry maintenance, customization, engraving and selected restoration services.

Manufacturer & Extended Warranties

New watches are covered by the applicable manufacturer’s commercial warranty, together with relevant statutory consumer protections.

For selected watches, Ocarat offers an optional additional 12 months of commercial warranty coverage beginning after the manufacturer warranty expires.

The published extension price is €5 for eligible quartz watches and €10 for eligible automatic watches, subject to the detailed warranty conditions and exclusions.

Customer Reviews

Ocarat displays verified customer feedback through the eKomi review service. Independent review platforms also provide information about recent ordering, delivery and customer-service experiences.

Customers should evaluate both positive and negative recent feedback, particularly when purchasing expensive watches or products requiring special ordering.

Returns & Secure Payments

The retailer provides a 30-day return program for eligible online purchases and publishes detailed procedures for exchanges, refunds and warranty claims.

Secure payment options include CIC Monetico, PayPal, Apple Pay and qualifying installment financing through established providers.

Important Buying Considerations

Some products may require ordering from suppliers and may not be immediately available for dispatch or viewing in Paris.

For expensive watches, customers should verify product availability, reference numbers, warranty terms, delivery dates and the exact accessories included with the purchase.

International customers should confirm destination eligibility, customs obligations and the available return-shipping arrangements before ordering.

Frequently Asked Questions

Is Ocarat an authorized retailer or a watch marketplace? +

Ocarat is a direct French watch and jewelry retailer rather than a marketplace connecting buyers with unrelated sellers. It is an authorized distributor for numerous watch manufacturers and sells eligible new watches with original manufacturer documentation and applicable warranty coverage.

Can I try on a watch at an Ocarat store before buying it? +

Yes. Ocarat Montres is located at 91 Rue de Rivoli in Paris, close to the Louvre. Customers can view and try selected watches, obtain specialist advice and arrange collection. However, the boutique does not stock every watch listed online, so buyers should confirm availability before visiting.

What are Ocarat LAB limited-edition watches? +

Ocarat LAB is the retailer’s collaboration concept for exclusive watches developed with selected manufacturers. These releases can feature special dial colors, case finishes or other design details produced in limited quantities. Availability depends on each collaboration and its remaining inventory.

Can Ocarat repair a mechanical watch purchased elsewhere? +

Ocarat Atelier in Paris provides repairs and maintenance for mechanical, automatic and quartz watches. Services include movement servicing, battery replacement, water-resistance testing, case refinishing and bracelet adjustments. Acceptance and pricing depend on the watch’s condition, manufacturer and required work.

How much are Ocarat loyalty points worth? +

Ocarat awards one loyalty point for every €1 spent on qualifying purchases. Each point is worth €0.05 toward a future order, equivalent to €5 in rewards for a €100 qualifying purchase. Points usually become available after the 30-day return period, and converted vouchers remain valid for 30 days.

Does Ocarat match lower prices from other watch retailers? +

Ocarat offers a conditional price-difference reimbursement policy. A qualifying competing offer must concern an identical product from an eligible French authorized retailer with comparable services and warranty terms. Requests are generally required within five days of purchase, and several promotional and second-hand categories are excluded.

Can I pay for a luxury watch at Ocarat in installments? +

Yes. Ocarat offers eligible three- and four-installment interest-free payments through Oney on purchases between €100 and €4,000. Other financing arrangements, including longer repayment plans and selected CIC installments, may be available depending on the transaction and provider approval.

How does Ocarat compare with Montres and Co? +

Both retailers sell authentic new watches from international manufacturers and provide online shopping with customer support. Ocarat offers a particularly broad watch and jewelry catalog, independent watch brands, exclusive collaborations and specialist boutiques in Paris. Montres and Co operates through the Synalia cooperative, with a wider network of independently owned stores across France.

Does Ocarat offer an extended warranty for watches? +

Yes. For selected eligible watches, Ocarat offers an optional additional 12 months of commercial warranty coverage after the original manufacturer warranty expires. Published prices are €5 for qualifying quartz watches and €10 for qualifying automatic watches. The extension covers specified technical defects, not normal wear or accidental damage.

Does Ocarat deliver watches outside France, including to the United States? +

Ocarat delivers to eligible international destinations, including selected European countries, Switzerland and destinations in Asia and the Americas. However, its shipping page marks United States delivery as temporarily unavailable from September 14, 2026. International buyers should verify current availability, shipping charges and customs obligations before ordering.