Fraser Hart is one of the UK’s leading jewellery and luxury watch retailers, with a history dating back to 1936. The business began as a family company and continues to maintain a strong family-focused approach to customer service and retail.
Today, Fraser Hart operates a nationwide network of showrooms across the United Kingdom. Its stores combine fine jewellery, diamonds and gifting with a substantial luxury watch business supported by specialist watch teams and long-standing relationships with leading watch manufacturers.
For watch shoppers, Fraser Hart combines authorized new watch retail with pre-owned watches, physical showrooms, online ordering, Click & Collect, interest-free finance, watch servicing and expert in-store appointments.
Fraser Hart carries a large collection of men’s, women’s and unisex watches ranging from accessible designer models to high-end Swiss and German luxury timepieces.
The luxury watch assortment includes brands such as OMEGA, Breitling, TUDOR, TAG Heuer, IWC Schaffhausen, Grand Seiko, Longines, Panerai, Chopard, Rado, Oris, NORQAIN, Bell & Ross, Hamilton, Tissot, Seiko, Raymond Weil, Montblanc and others.
Shoppers can browse automatic watches, chronographs, dive watches, GMT watches, dress watches, sports watches, limited editions, smartwatches, designer watches and new releases from major international manufacturers.
Fraser Hart also has a dedicated Pre-Owned Watches collection featuring authentic unworn and previously owned luxury watches. The assortment changes regularly and may include OMEGA, TUDOR, TAG Heuer, Breitling, Oris, Rado, Zenith, Baume & Mercier and other brands.
Beyond watches, Fraser Hart sells engagement rings, diamonds, wedding jewellery, fine jewellery, designer jewellery, gifts and watch accessories.
Fraser Hart offers home delivery within the United Kingdom and selected European destinations. Delivery availability can vary by product, and some watch brands or individual models may be restricted to UK delivery only.
UK Standard Delivery costs £5 on orders under £200 and is free on orders over £200. Next Day Delivery is also £5 below £200 and free on qualifying UK orders over £200, subject to order timing, availability and delivery restrictions.
European Standard Delivery charges depend on order value. Fraser Hart currently offers free EU delivery on orders over £200, while lower-value orders have a delivery charge.
Click & Collect is free on all eligible orders and allows customers to collect purchases from a Fraser Hart showroom. Customers receive confirmation when their order is ready for collection.
Fraser Hart does not currently deliver to P.O. box addresses. Products purchased using V12 Retail Finance must also follow the delivery or collection method approved during the finance application.
Fraser Hart offers a 14-day money-back guarantee on eligible online purchases. Products must be returned within 14 days of delivery and should remain in pristine condition with the original packaging and included materials.
Eligible products can alternatively be exchanged within 30 days of delivery for another item or a Fraser Hart gift voucher. Online purchases can generally be returned by post or through a Fraser Hart store.
Special orders, personalised products and altered items may have different return restrictions, so shoppers should review the terms before requesting engraving, sizing or other modifications.
Pre-owned watches follow separate terms. Fraser Hart currently allows customers who change their mind to contact the retailer within seven days of receiving a pre-owned watch to arrange a refund.
Refunds are made to the original payment method and may take additional time to appear after Fraser Hart processes the return.
Fraser Hart accepts major payment methods including American Express, Visa, Mastercard, Maestro, Apple Pay and PayPal.
The retailer also offers 0% Interest Free Credit through V12 Retail Finance on eligible purchases of £500 or more. Qualifying full-price purchases may be spread over terms of up to three years, subject to status, affordability and current finance conditions.
Klarna payment options are also available on eligible orders, including Pay in 3 Instalments, Pay Later and Pay Now. Availability and approval depend on Klarna’s current terms.
Customers using finance should review the deposit requirement, repayment period and product eligibility before completing a purchase. Promotional, sale and pre-owned products may have different finance conditions from standard full-price watches.
Fraser Hart offers several ways to save on watches, including watch sales, limited-time promotions, free gifts with selected purchases, pre-owned watches and its Price Match Promise.
The Watch Sale regularly includes discounted luxury and designer watches. Fraser Hart may also run additional promotional savings on selected sale watches or individual brands, with eligible products clearly marked on the website.
Selected full-price watch purchases may qualify for a complimentary gift or Fraser Hart gift voucher. The value and eligibility depend on the purchase price, brand and current promotion, and major luxury brands may be excluded from individual offers.
Fraser Hart also operates a Price Match Promise for eligible branded watches. The competing product must be identical and available from an authorized UK stockist that meets Fraser Hart’s current Price Match conditions.
Pre-owned watches can provide another route to lower pricing on luxury brands, although shoppers should compare condition, box and papers, warranty coverage and return terms before purchasing.
Fraser Hart has strong trust signals for UK watch shoppers. The company has operated since 1936 and maintains a nationwide network of physical showrooms alongside its online store.
Fraser Hart is an authorized retailer for many major watch manufacturers. New watches therefore include the applicable manufacturer warranty, with coverage varying by brand and model.
Current manufacturer warranty periods include five years for OMEGA, TUDOR and Grand Seiko, five years for Rado, and standard or extendable warranties for brands such as Breitling, TAG Heuer, IWC, Longines and Panerai.
Fraser Hart also sells authentic pre-owned watches. The retailer states that these watches are carefully inspected and provides a one-year in-house warranty on all pre-owned watches. Repairs are handled through its accredited internal workshops or approved service facilities.
Additional trust signals include physical showroom support, Click & Collect, watch repairs and servicing, specialist appointments, manufacturer-backed warranties, secure payment options and a long-established UK retail presence.
Yes. Fraser Hart is a long-established UK jewellery and watch retailer operating since 1936, with 22 stores nationwide and a large online watch business.
Yes. Fraser Hart is an official stockist and authorized retailer for many leading watch manufacturers, so eligible new watches are supplied with the applicable manufacturer warranty.
Fraser Hart sells brands such as OMEGA, Breitling, TUDOR, TAG Heuer, IWC Schaffhausen, Grand Seiko, Longines, Panerai, Chopard, Rado, Oris, NORQAIN, Hamilton, Tissot and many others.
Yes. Fraser Hart has a dedicated Pre-Owned Watches collection offering authentic unworn and previously owned luxury watches from a changing selection of brands.
Yes. Fraser Hart currently provides a one-year in-house warranty on its pre-owned watches, with qualifying repairs handled through its workshops or approved service facilities.
Eligible online purchases can be returned within 14 days for a refund or exchanged within 30 days. Pre-owned watches have separate terms, including a seven-day change-of-mind period.
Yes. Standard and Next Day UK delivery are free on qualifying orders over £200. Free Click & Collect is also available through Fraser Hart showrooms.
Fraser Hart offers standard shipping to selected European destinations, but international availability depends on the product and brand. Some watches are restricted to UK delivery only.
Yes. Eligible customers can use V12 Retail Finance for 0% interest-free credit on qualifying purchases of £500 or more, with repayment terms of up to three years. Klarna is also available on eligible orders.
Yes. Fraser Hart has a Price Match Promise for eligible identical branded watches sold by qualifying authorized UK retailers. The competing item must meet Fraser Hart’s current stock, retailer and delivery conditions.
