Chisholm Hunter is a family-owned British jeweller and luxury watch retailer founded in Glasgow in 1857. The original store opened on Chisholm Street and became known as the “Store of 10,000 wonders” for its collection of jewellery, gemstones and unusual luxury goods.
The business was acquired by gemologist Harry Brown in 1993 and developed into a specialist diamond merchant and luxury jewellery retailer. Today, Chisholm Hunter operates a network of boutiques across England and Scotland and remains a family-run business.
For watch buyers, Chisholm Hunter combines authorized new watch retail with authenticated pre-owned watches, physical boutiques, online ordering, finance options, watch servicing and a sell-your-watch service.
Chisholm Hunter offers a large collection of men’s and women’s watches ranging from accessible designer models to prestigious Swiss and German luxury timepieces.
The luxury watch assortment includes brands such as OMEGA, TUDOR, Breitling, TAG Heuer, IWC Schaffhausen, Longines, Grand Seiko, Panerai, Vacheron Constantin, Blancpain, Zenith, A. Lange & Söhne, Tissot, Rado, Hamilton and many others.
Shoppers can browse automatic watches, chronographs, dive watches, GMT watches, dress watches, racing watches, limited editions, boutique exclusives, designer watches and models available for next-day delivery.
Chisholm Hunter also has a substantial Pre-Owned Watches department. The collection includes brands such as Rolex, OMEGA, Breitling, Cartier and TAG Heuer, along with discontinued and collectible references. Pre-owned watches are inspected, authenticated and serviced where required before resale.
Beyond watches, the retailer sells engagement rings, diamonds, wedding jewellery, fine jewellery, designer jewellery and luxury gifts.
Chisholm Hunter delivers online orders within the UK Mainland and Northern Ireland. International delivery is not currently offered through the standard online store.
Standard Delivery is free on orders over £30 and normally arrives within two days after dispatch. Orders below the threshold have a delivery charge.
Express Delivery is free on orders over £70. Eligible orders placed before noon can be sent for next-day delivery, although some remote UK destinations require additional time.
Royal Mail Local Collect is available free on qualifying orders, allowing customers to collect from participating Post Office locations. Customers can also choose free Collect in Store at a Chisholm Hunter boutique.
Orders are sent using tracked delivery services, and customers receive tracking information after dispatch.
Eligible online purchases can be returned for a refund or exchange within 14 days. Items must be unworn, returned in their original packaging and include the original paperwork, security tags and tamper-proof returns sticker.
Customers can arrange a return through Chisholm Hunter and may also drop eligible online returns at one of the company’s boutiques for secure transfer to Head Office.
Products that have been altered, repaired or adjusted by the customer or another jeweller cannot normally be returned or exchanged.
Bespoke, made-to-order and specially ordered products are subject to additional restrictions. Pre-owned products should also be reviewed carefully before purchase because they are previously owned and sold according to the condition shown in the listing.
In-store purchases follow a different policy. Refund requests are generally handled as store credit, while eligible unworn products may be exchanged within 14 days. Exclusions apply to pre-owned, altered, bespoke and special-order products.
Chisholm Hunter accepts major debit and credit cards including Visa, Visa Debit, Visa Electron, Mastercard, Mastercard Debit, Maestro and American Express.
Other online payment options include PayPal, Amazon Pay and Klarna. Klarna offers eligible UK shoppers Pay in 3 and Pay in 30 Days options, subject to approval and current terms.
For higher-value purchases, Chisholm Hunter offers V12 Retail Finance. Eligible purchases can qualify for interest-free finance, with repayment periods depending on the order value and product.
Current V12 options include interest-free finance for up to three years on qualifying purchases and longer interest-bearing plans on selected orders. Finance is subject to age, status, affordability and UK residency requirements.
Chisholm Hunter offers several ways to save, including its Watch Sale, Price Promise, official discount codes, promotional gift offers and pre-owned watches.
The Watch Sale includes discounted luxury, Swiss and designer watches, with savings varying by brand and model. Sale inventory changes regularly and may include Longines, TAG Heuer, Grand Seiko, Hamilton, Tissot, Rado and other brands.
Chisholm Hunter also offers a Price Promise. If an identical new watch is in stock for less at another UK Authorized Retailer, Chisholm Hunter may match the competing price when the offer meets its current conditions.
Official discount codes are occasionally distributed through promotions and the Chisholm Hunter newsletter. Many luxury brands, limited editions, pre-owned watches and sale items are excluded from promotional codes.
Selected full-price watches may also qualify for promotional gift cards or other gifts. These offers change over time and normally have minimum-spend and brand exclusions.
Chisholm Hunter has strong trust signals for luxury watch shoppers. The business traces its history to 1857, remains family owned and operates a network of physical boutiques across England and Scotland.
Chisholm Hunter is an authorized dealer for many major luxury watch manufacturers. New watches therefore include the applicable manufacturer warranty according to the individual brand and model.
The retailer also operates a specialist pre-owned watch department. Pre-owned watches are inspected and authenticated by trained watchmakers and are serviced where required before being offered for sale.
Every Chisholm Hunter pre-owned watch currently includes a two-year guarantee. Listings also indicate important details such as whether the original box and papers are included.
Additional trust signals include physical boutique support, watch servicing and repairs, tracked UK delivery, customer service, finance options and independent customer reviews through platforms such as Trustpilot and Reviews.io.
Yes. Chisholm Hunter is a family-owned UK jewellery and watch retailer founded in Glasgow in 1857, with physical boutiques across England and Scotland and an established online store.
Yes. Chisholm Hunter is an authorized dealer for many leading luxury watch brands and sells new watches with the applicable manufacturer warranty.
Chisholm Hunter carries brands such as OMEGA, TUDOR, Breitling, TAG Heuer, IWC Schaffhausen, Longines, Grand Seiko, Panerai, Vacheron Constantin, Blancpain, Zenith, A. Lange & Söhne and many others.
Yes. Chisholm Hunter has a dedicated Pre-Owned Watches department offering authenticated second-hand and collectible watches from brands such as Rolex, OMEGA, Breitling, Cartier and TAG Heuer.
Yes. Chisholm Hunter states that every pre-owned watch is inspected and tested by trained watchmakers to verify authenticity and condition before it is offered for sale.
Yes. Chisholm Hunter currently provides a two-year guarantee on its pre-owned watches.
Eligible online purchases can generally be returned within 14 days for a refund or exchange. Products must remain unworn and include the original packaging, paperwork and required security tags.
No. Chisholm Hunter currently delivers online orders within the UK Mainland and Northern Ireland rather than offering standard international shipping.
Yes. Eligible UK customers can use V12 Retail Finance, with interest-free plans available on qualifying purchases. Klarna and PayPal-related payment options are also available depending on the order.
Yes. Chisholm Hunter offers a Sell Your Watch service and can provide trade-in credit toward another pre-owned watch, depending on the brand, condition and current market value.
